Refund Policy
In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more, the customer can ask for a full or partial refund at any time. The refund will be issued immediately.
Exception: If a coupon is used to pay for this order, no refund is available for the coupon. and if game packs loaded have problem we refund after checked. And no refund for the completion order.
Please understand we do cherish your order but we'd rather respect your decision. To get a refund on any qualifying products or service purchased directly from mobile-gamestore.com, simply send us an email with the demand for a refund by the registered email address on our website, and we will promptly refund the balance of your order to your original account without calculating the deduction of bank transfer fees.
Refund Procedure
Please send an email to dream88club@hotmail.com or contact our chat tools with your requirement. We will check your order as soon as we get your request and reply you within 20 minutes.The refund will be instantly finished at mobile-gamestore.com. For detailed time frame, please check the following instructions
Instant refund but days displayed on card: Direct Credit Card/ Visa through Paypal/ MasterCard through PaypalAfter we refund your payment, it will take around 5 business days until the money get back to your card according to the nature of the credit card processing. This time period might vary to different issuers.Please Notice: Funds credit might be displayed in your next monthly statement. Please contact your credit card issuer making sure no holding funds on your account. We would provide associated files as the proof of the money return to your credit card issuer if fax number is provided by account issuers.
Never get packs back policy
There are a lot of scammers in game. They stay in game scamming players by pretending to be one of our loader. Do not give away your currency to anyone even who claims to be the loader who just loaded for you. If meet any violation or issues you could report to us through live chat or email, the scammers will be punished.
In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more, the customer can ask for a full or partial refund at any time. The refund will be issued immediately.
Exception: If a coupon is used to pay for this order, no refund is available for the coupon. and if game packs loaded have problem we refund after checked. And no refund for the completion order.
Please understand we do cherish your order but we'd rather respect your decision. To get a refund on any qualifying products or service purchased directly from mobile-gamestore.com, simply send us an email with the demand for a refund by the registered email address on our website, and we will promptly refund the balance of your order to your original account without calculating the deduction of bank transfer fees.
Refund Procedure
Please send an email to dream88club@hotmail.com or contact our chat tools with your requirement. We will check your order as soon as we get your request and reply you within 20 minutes.The refund will be instantly finished at mobile-gamestore.com. For detailed time frame, please check the following instructions
Instant refund but days displayed on card: Direct Credit Card/ Visa through Paypal/ MasterCard through PaypalAfter we refund your payment, it will take around 5 business days until the money get back to your card according to the nature of the credit card processing. This time period might vary to different issuers.Please Notice: Funds credit might be displayed in your next monthly statement. Please contact your credit card issuer making sure no holding funds on your account. We would provide associated files as the proof of the money return to your credit card issuer if fax number is provided by account issuers.
Never get packs back policy
There are a lot of scammers in game. They stay in game scamming players by pretending to be one of our loader. Do not give away your currency to anyone even who claims to be the loader who just loaded for you. If meet any violation or issues you could report to us through live chat or email, the scammers will be punished.
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